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Managed IT for Southern California

One IT Team for Support, Security, and Growth.

Responsive IT support for Southern California businesses. Help desk support, cybersecurity, cloud, backup, and IT planning, all handled by one local team.

  • 15-minute critical response
  • 99.99% uptime SLA
  • Zero major breaches since 2011
  • Burbank, CA

What you can expect from us.

These commitments apply to our managed services clients.

Critical response

Managed services clients receive a live technician response to critical issues in under 15 minutes.

Uptime SLA

Managed services clients are covered by a 99.99% uptime SLA, as defined in the client agreement.

15+ years, zero major breaches

Axus Networks has served Southern California since 2011 with zero major breaches across the businesses we protect.

How we handle support incidents.

Our support process

Incident stageReport and triageAn IT issue is interrupting work. Its impact determines the priority.
Incident stageContainment and diagnosisOther systems and business data may also be at risk.
Incident stageResolution and verificationRestored service needs validation before an incident can be closed.
Incident stagePreventionRecurring incidents and aging equipment create avoidable disruption and expense.

What Axus clients say

“Switching to Axus was a game-changer for our tax practice. Their reliable IT support and cybersecurity solutions let us focus on our clients without worrying about tech issues.”

Steve Paquette, Owner, Moore & Paquette Tax Group
SERVPRO of East Riverside City logo

“Our restoration business runs without interruption thanks to Axus. Their managed IT services and quick response times mean we can focus on helping our customers recover — knowing our technology is in expert hands.”

Christopher Schmidt, Owner, SERVPRO of East Riverside City
Secure Asset Management logo

“Axus has been instrumental in securing our asset management operations. Their cybersecurity expertise and proactive IT support give us the confidence that our clients' sensitive data is always protected. A truly reliable technology partner.”

Fred Feliciano, Owner, Secure Asset Management
Chaparral Pet Hospital logo

“Axus has been instrumental in keeping our veterinary hospital connected and secure. From managing our patient records systems to ensuring reliable network uptime, they handle everything so we can focus on caring for our patients.”

Randy Reichel, Manager, Chaparral Pet Hospital

IT support that fits the way you work.

We learn what your team relies on, then support it.

Burbank business district with the San Gabriel Mountains in the distance

Headquarters

Based in Burbank. On site across Southern California.

Axus Networks211 W Alameda Ave Suite 202Burbank, CA 91502

Remote and onsite IT support across Los Angeles, Orange County, Inland Empire, San Gabriel Valley, Riverside County, Ventura County, and San Diego.

Technology partners

We choose products based on what your business needs and what you already use.

  • Microsoft logo
  • Cisco logo
  • Dell Technologies logo
  • Fortinet logo
  • Hewlett Packard Enterprise logo
  • Sophos logo
  • Veeam logo
  • SentinelOne logo
  • Guardz logo
  • NinjaOne logo
  • SonicWall logo

Client portal

Track every request from open to resolved.

Submit support tickets, access invoices and documents, and chat directly with our team from your client portal.

  • See ticket updates
  • Check service reports
  • View invoices and payments
  • Message your IT team
9:41

Good morning,

Acme Corp

AC

My Tickets

Email sync issue across Exchange

TK-4821 · 2h ago

Medium

VPN connection drops on remote

TK-4820 · 4h ago

High

New user onboarding: Finance

TK-4819 · 6h ago

Low

Printer queue stuck: 3rd floor

TK-4818 · 1d ago

Medium

MFA setup for exec team

TK-4817 · 1d ago

High