Practical questions
MAKE THE
NEXT STEP CLEAR.
Useful answers about warehouse work, freight planning, orders, and the information around a shipment.
Can the same brief include storage and transport?+
Yes. Select Warehouse + road in the scope builder. The work then connects inbound goods, stock requirements, release instructions, and the receiving handoff.
Build a connected scope ↗What information helps with a road-freight enquiry?+
Start with the collection and delivery areas, a general description of the goods, and shipment information you already have. Receiving contacts and access arrangements are part of the operating brief.
Freight planning ↗How does Relay handle orders leaving the warehouse?+
We work from the agreed order instructions, pick and check the goods, prepare the shipment, and stage the order for its carrier or delivery handoff.
Fulfillment services ↗What should the receiving team know?+
The receiving reference, expected goods, contact person, and agreed access or appointment arrangements should travel with the handoff information.
Delivery & receiving access ↗What does putaway mean in the warehouse work?+
Putaway is the movement of received stock into the agreed storage locations, with the relevant stock information recorded for later use.
Can Relay prepare orders from stored stock?+
Yes. Fulfillment connects stored inventory with picking, order checks, preparation, and dispatch under the supplied instructions.
How are returns included?+
We receive and record returns under your agreed instructions, including what should happen to the goods next.
What happens after I review a shipment brief?+
The brief brings your selected service, broad locations, goods context, and business contact into one view. You can return to the fields to make changes.