Container port and cranes at blue hour

Warehousing / Road freight / Fulfillment

FROM THE DOCK
TO THE NEXT
DESTINATION.

We receive and store your goods, prepare orders and coordinate collection and delivery by road.

Start a shipment brief

The handoff is part of the work.

GOODS IN.
ORDERS OUT.
PEOPLE CONNECTED.

We coordinate receiving, storage, order preparation and road freight, keeping shipment references and release instructions with the goods at each handoff.

Explore all services

Inside the warehouse work

RECEIVE.
RECORD.
KEEP IT MOVING.

Warehouse worker moving palletized cartons into the receiving area
Inbound / Receiving & checks

Give the goods a clear arrival record.

We check arriving goods against the agreed references, record quantities and any visible discrepancies, then record where the stock will be stored.

  • Inbound references and expected goods
  • Receipt counts and recorded exceptions
  • Putaway and stock-location information
More about receiving
An unbranded freight truck at a warehouse loading apron

Road freight

THE LOAD IS
ONLY PART
OF THE JOB.

We bring the goods description, collection requirements, receiving details, and shipment references together before the movement is arranged.

Explore road freight

Fulfillment

PICK, PACK
AND PREPARE
YOUR ORDERS.

We pick to your order instructions, check the goods, prepare the shipment, and stage it for dispatch. The release information keeps the warehouse and receiving side connected.

Inside order fulfillment
Plain cartons and a scanner at an order-preparation station

Build the operating brief

WHAT DO YOU NEED
MOVED OR STORED?

Choose the support you need, add the broad origin and destination, and review the scope with your contact details.

What would you like Relay to handle?

Requested support

Collection to delivery.

We coordinate the load information, collection arrangements, and receiving handoff for the road movement.

  • Collection details
  • Load and shipment references
  • Receiving handover
Long warehouse aisle with organized pallet stock

The facility

A PLACE TO RECEIVE,
STORE AND
PREPARE GOODS.

Receiving, stored stock, order preparation, and dispatch each need a clear place in the warehouse operation.

Explore the facility workflow

Shipment information

LET THE DETAILS
TRAVEL WITH
THE GOODS.

References, contacts, goods descriptions, and release instructions help the next team understand the handoff.

The shipment documentation guide
Inbound
Expected goods and receiving references
In stock
Item and stock-location information
Released
Order instructions and dispatch references
Received
The receiving contact and handover information

Different goods. Different working patterns.

BUILT AROUND
THE WAY YOU
MOVE STOCK.

Retail & ecommerce

Stock arriving, orders leaving, and returns coming back.

Manufacturing

Materials, finished goods, and planned movements.

Wholesale & distribution

Inventory, order quantities, and receiving requirements.

The practical questions

BEFORE THE
GOODS MOVE.

More useful answers
Can the same brief include storage and transport?+

Yes. Select Warehouse + road in the scope builder. The work then connects inbound goods, stock requirements, release instructions, and the receiving handoff.

Build a connected scope ↗
What information helps with a road-freight enquiry?+

Start with the collection and delivery areas, a general description of the goods, and shipment information you already have. Receiving contacts and access arrangements are part of the operating brief.

Freight planning ↗
How does Relay handle orders leaving the warehouse?+

We work from the agreed order instructions, pick and check the goods, prepare the shipment, and stage the order for its carrier or delivery handoff.

Fulfillment services ↗
What should the receiving team know?+

The receiving reference, expected goods, contact person, and agreed access or appointment arrangements should travel with the handoff information.

Delivery & receiving access ↗