Read the order
Item references, quantities and agreed instructions.
Order fulfillment
FROM THE ORDER
TO THE DISPATCH AREA.
We receive stock, pick to your instructions, prepare the goods, and stage orders for their next handoff.
LET THE ORDER
SET THE HANDOFF.
Connect the item and quantity instructions with the preparation and receiving information. A useful dispatch starts before the carton reaches the door.
Prepare a fulfillment brief ↗Prepare the goods
Picking, checks and packaging within the operating scope.
Connect the handoff
Dispatch references and receiving arrangements.
Picking, packing & release
THE ORDER
SETS THE WORK.
Order references and item information guide the pick. The goods are checked against the order, prepared under the agreed packing scope, and connected with the release information.
Build a fulfillment briefReceive and record.
Receiving creates the stock information that later order work depends on.
Pick and prepare.
We work from the supplied order instructions, with item and quantity checks before dispatch preparation.
Prepare for collection.
The prepared order and its shipment references are placed in the dispatch area for the agreed collection.
Returns
GOODS CAN COME
BACK WITH
INFORMATION, TOO.
Returns are received and recorded against the agreed instructions. The record identifies the returned goods and the action to take under your returns instructions.
The returns scope is established with the wider inventory and order workflow.
Discuss order and returns work