The receiving contact
Who coordinates the receiving side and the relevant shipment reference.
Delivery & receiving access
PLAN THE HANDOFF
AT THE OTHER END.
The delivery address is a starting point. We also need the receiving contact, shipment reference and any site access or appointment requirements.
Before the movement is arranged
CONNECT THE
RECEIVING SIDE.
We coordinate the destination details with the shipment information. Known access constraints, receiving arrangements, and the contact responsible for the handoff are brought into the brief.
Build a road-freight briefInformation the handoff needs
The site arrangements
The delivery-point information and any known access or appointment requirements.
The goods and reference
The expected goods, receiving reference, and the information agreed for the handover.
Can the same brief include storage and transport?+
Yes. Select Warehouse + road in the scope builder. The work then connects inbound goods, stock requirements, release instructions, and the receiving handoff.
Build a connected scope ↗What information helps with a road-freight enquiry?+
Start with the collection and delivery areas, a general description of the goods, and shipment information you already have. Receiving contacts and access arrangements are part of the operating brief.
Freight planning ↗How does Relay handle orders leaving the warehouse?+
We work from the agreed order instructions, pick and check the goods, prepare the shipment, and stage the order for its carrier or delivery handoff.
Fulfillment services ↗What should the receiving team know?+
The receiving reference, expected goods, contact person, and agreed access or appointment arrangements should travel with the handoff information.
Delivery & receiving access ↗