For the dog behind the coat
A good groom
starts with
your dog.
Baths, brushing and full grooms, planned around your dog’s coat and how they respond to grooming.
Explore grooming services
Hello from Puddle
Let’s get to
know your dog.
Tell us about your dog’s coat, their experience with grooming and the finish you have in mind. We will talk through the service and collection arrangements with you.
A grooming conversation
Start with the coat.
Then the visit.
Choose the closest coat type and the service you would like. We will talk through your dog’s needs before agreeing the groom.
Bath & brush
A wash and brush for your dog.
Bathing, drying and brushing chosen to suit your dog’s coat and comfort with grooming.
About the coat
About bath & brush↗Use this visit plan↗Not sure which coat type to choose? We can help when we meet your dog.
The first visit
A hello before
the bath or brush.
Meet the groomer, describe the coat and talk through the visit. A clear handover leaves room for the dog’s individual response to a new place.
Your first-visit guideA coat plan
The same cut
does not fit every coat.
Short, long, curly and double coats call for different conversations. The plan connects the desired finish to the condition and practical care of the coat.
Talk through the coat plan
Inside the salon
From the first hello
to collection time.
The work moves from arrival to bathing, drying and the agreed coat service. The collection conversation explains what was done and what to keep in mind before another visit.
How the salon visit worksFrom hello to home
Know what happens next.
The handover
Discuss the service, the coat and the practical plan for collection.
The agreed groom
The groomer works with the coat and the dog’s response to the process.
The conversation after
Find out what was done and how to care for the coat at home.
Between visits
Small routines
are worth discussing.
Ask the groomer to explain suitable coat tools and the routine for your dog, rather than following one plan for every breed or coat.
Before the first hello
A few useful answers.
How do we choose the service?+
Start with the broad service you are considering. At the initial conversation, the groomer discusses the dog, coat and practical needs before agreeing the work.
Does every coat need a haircut?+
No. Coat type and condition affect the work that is appropriate. A requested style is discussed alongside what the coat can support.
How often should we return?+
The interval depends on the dog, coat, lifestyle and the work being done. A return plan is discussed individually rather than set by one calendar rule.
What belongs in this enquiry?+
Your own contact details, a broad coat description and the service you want to discuss. Detailed health records and private documents are not collected through this form.