Display concerns
We review the reported screen issue and the device before agreeing the relevant parts and work.
We assess display, keyboard and related input concerns, then review supported repair or replacement options.
We review the reported screen issue and the device before agreeing the relevant parts and work.
We repair or replace supported input components after assessing the concern and agreeing the work.
Replacement parts are considered against the model and configuration, with the scope and cost discussed before proceeding.

Before assessment
Describe which part is affected and how the issue appears in everyday use. The assessment determines the proposed next step.
Before your visitLet’s start with the device
A short description of the computer and the concern is enough to build a useful repair brief.
Build your repair brief