During your visit
Your clinician
The clinician works with you to understand your questions and discuss your care. You can ask for an explanation, return to a concern, or clarify what comes next.
People around your care
A team you can
talk to.
Meet the people who handle your care, help you prepare for a visit and explain the next steps.
The care conversationStart with
Start with
being heard.
Before you arrive
Patient services
The patient-services team helps with the practical side of a visit, including appointment questions, arrival information, and where to direct payment questions.
Between the steps
Care coordination
The care coordination team helps explain what happens after your appointment and who to contact with questions about the visit process.
Your part in the conversation
You don’t have to
know the right words.
Tell us what you want to understand. A good question can be as simple as “Can you explain that again?”
Plan a visit